London Dial a Ride 4.20.2

The Dial-a-Ride management system now offers a streamlined experience for users to book and oversee their journeys via smartphone or tablet. Designed to enhance convenience and flexibility, the application facilitates efficient travel management for both Dial-a-Ride members and their caregivers.

The app enables users to easily book, schedule, and cancel trips through intuitive touchscreen interactions. It provides a comprehensive overview of all bookings, allowing users to monitor their transportation arrangements at a glance.

• Allows booking trips on the same day or in advance
• Offers selection of trips tailored to individual needs
• Automatically includes essential escorts where necessary
• Permits addition of a companion when desired
• Provides straightforward options for trip cancellations
• Displays real-time information for tracking current and upcoming journeys
• Includes notifications regarding delays and updated arrival times

The application has been developed with user accessibility in mind, incorporating readable font choices, contrasting backgrounds, and audio features to assist users with impaired vision.

Dial-a-Ride is a complimentary, door-to-door transportation service catering to older adults and individuals with disabilities who are unable to use standard public transport options in London. It is operated by Transport for London.